Privacy policy

Privacy Policy

Last updated: June 22, 2026

Welcome to Gulzaib (gulzaib.pk). Your privacy is incredibly important to us. Our store is powered by Shopify, ensuring a secure and reliable shopping environment. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from us.

1. Information We Collect

We only collect the essential details needed to process your orders and provide a smooth experience:

  • Contact Details: Your name, shipping address, phone number, and email address (necessary for delivering your Cash on Delivery orders).

  • Order History: Details about the items you view, add to your cart, or purchase.

  • Device Information: Your IP address and browser type to ensure secure checkout and prevent fraudulent activity.

2. How We Use Your Information

We use your data strictly for the following purposes:

  • Order Fulfillment: To process your purchases, send tracking updates, manage exchanges, and deliver parcels across Pakistan.

  • Customer Support: To assist you quickly via WhatsApp, email, or social media.

  • Optional Marketing: With your clear consent, we may send occasional updates about new collections, special discounts, or brand announcements.

3. Sharing Your Information

We respect your privacy and never sell your personal data. We only share your information with trusted partners necessary to run our store:

  • Shopify: Our e-commerce platform that hosts our website securely.

  • Courier Partners: Trusted local delivery companies (like Trax, Leopards, or TCS) receive only your name, address, and phone number to deliver your parcel to your doorstep.

4. Data Security & Retention

We use Shopify’s highly secure framework to protect your personal details from unauthorized access. We safely retain your order history only as long as necessary to handle potential returns, exchanges, or basic business record-keeping.

5. Your Rights & Choices

You have complete control over your personal information at any time:

  • You can ask us to see, correct, or update your personal details.

  • You can request to delete your information from our active mailing lists.

  • You can opt-out of marketing messages instantly by clicking the "Unsubscribe" link or messaging us directly.

6. Contact Us

If you have any questions about our privacy practices or wish to update your details, please reach out to us directly:

  • Email: gulzaibstyle@gmail.com

  • WhatsApp / Phone: +92 332 1273196